Privacy policy

Scope

This Privacy Policy explains how EVODUCK handles personal information when a person visits the store, creates or uses an account, places or attempts to place an order, contacts us, or chooses to receive marketing.

The store is powered by Shopify. Shopify also handles personal information as described in the Shopify Consumer Privacy Policy.

Information we handle

Depending on how a person uses the store, we may handle:

• contact and account information, such as name, email address, delivery and billing address, and account details;
• order and transaction information, such as products selected, payment status, fulfillment information, returns, and support history;
• messages and information submitted through forms;
• device, browser, network, cookie, and store-interaction information; and
• marketing and privacy choices.

Payment details are processed by Shopify and the enabled payment providers. We do not need or ask customers to send full payment-card details through the Contact form.

How we use information

We use personal information as reasonably necessary to:

• provide the store, account, cart, checkout, order, fulfillment, return, and customer-support functions requested by the customer;
• communicate about an order, a request, or a material change;
• protect the store, customers, and transactions from fraud, abuse, and security threats;
• meet legal, tax, accounting, and recordkeeping obligations;
• understand and improve store performance when analytics is enabled and permitted; and
• send marketing only when a person has chosen to receive it and can unsubscribe.

When information is shared

We share information only as needed with Shopify and service providers that support store hosting, payments, fraud prevention, fulfillment, delivery, customer service, analytics, marketing, and professional compliance. We may also disclose information when required by law, to protect rights or safety, or as part of a business transaction subject to appropriate safeguards.

Some analytics or advertising activity can be treated as sharing or targeted advertising under applicable privacy law. Available Cookie settings and the store's data-sharing opt-out page provide the choices supported by the current store configuration.

Retention and security

We retain information for as long as reasonably necessary for the purposes described above, including order support, legal, tax, accounting, dispute, and security needs. Retention periods vary by record and obligation. We use reasonable administrative and technical safeguards, but no online system can be guaranteed completely secure.

Choices and requests

Customers can:

• use Cookie settings to review or change available cookie choices;
• use the data-sharing opt-out page when that choice applies;
• unsubscribe through the link in a marketing email; and
• contact EVODUCK to ask about access, correction, or deletion rights that apply to their information.

We may need to verify a request before acting on it. Certain information may be retained when required for legal, security, accounting, or transaction records.

Contact and updates

For a privacy question or request, use the Contact form or email kaiyuc09@gmail.com. We may update this policy when the store's practices or legal obligations change. The published policy will show its effective date.

Cookie Policy

What cookies do

Cookies and similar technologies store or read information on a browser or device. EVODUCK and Shopify use them to operate the store, remember choices, protect transactions, understand store use, and support marketing when enabled and permitted.

Categories

• Necessary: required for core functions such as navigation, security, account access, cart, checkout, and privacy choices. These cannot be disabled through the store's consent controls.
• Preferences: remember optional store choices when those features are enabled.
• Analytics: help measure how the store is used and where it can improve.
• Marketing: support measurement and relevant marketing when those services are enabled.

The providers and duration of individual cookies can change when Shopify or an enabled service changes. The current Cookie settings are the operational source for the choices available on this store.

Managing choices

Where the store presents a cookie banner or Cookie settings, a visitor can accept all, reject non-essential cookies, or customize available categories. The visitor can return to Cookie settings to change a choice. Browser controls can also block or remove cookies, although blocking necessary cookies can stop parts of the store from working.

Where offered, a sale or sharing opt-out is a separate privacy choice from cookie consent. Review this Privacy and Cookie Policy or the Your Privacy Choices page for the options currently available.

For more information about personal information and privacy requests, use the Contact form or email kaiyuc09@gmail.com.